How to download the 3 voices I ordered?

dogusa
dogusa Registered Users Posts: 6
New Seeker
edited October 2020 in Devices using MyDrive Connect
I am in a big hurry to leave and realized my voice was gone. I requested 3 and none have COME. Please, send???
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Answers

  • YamFazMan
    YamFazMan Posts: 20,835
     Superuser
    edited October 2020
    Hi
    @dogusa
    Welcome to the site
    @VikramK or @lampard the Forum Moderators should pick this up and if the voices available they will probably add them to your account....
    But be aware, some voices aren't compatible with all of the devices....
    dogusa wrote: »
    I am in a big hurry to leave and realized my voice was gone. I requested 3 and none have COME. Please, send??
    Check... Tap 4Dot (.... Menu)
    Are any 'Sound Icons' slashed through ??? it’s really easy to turn off a Sound Icon when swiping through the Menus

    v412wdu3g07c.jpg

    Stay Safe... ATB YFM


  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Hi @dogusa

    Welcome to the community on my behalf as well :)
    All the three voices you ordered are active on your device account. Unfortunately, they cannot be sent to you via email.

    All purchased voices will be offered as separate updates when you have connected the device to the computer with MyDrive Connect running.

    umouliyscoh1.png


    - Tick the box next to the updates you want to install and click Update Selected.
    - Once the installation has completed, disconnect your navigation device from the computer and switch it on.
    - After installing the voice you can select it by tapping on Settings > Voices > Change voice and then tap the voice you want to use.

    Regards, Vikram

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