Stop my TomTom

James G Cobley

Why are TomTom delivering me a TomTom tomorrow

I did not order it

DougLap

Hi @'James G Cobley"

This is a user based forum . You need to contact customer support.

Firstly if you open following and sign in and then select orders at the top can you see an order.

https://www.tomtom.com/en_gb/navigation/

Contacting Customer Support..

https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

With above link. Sign in Top Right.
Tap Contact Us
Type help in box
Tap Contact Us
Select Chat or email. Former if you can get a link would be better.

Doug

VikramK

@James G Cobley

Hi James

My team informed me today that there has been a system error where the old invoices are getting sent to our customers.

Did you check the date on the invoice?
Have you been charged?

Regards, Vikram