via 135 bm update maps
MD_Mackem
Posts: 3 [Apprentice Traveler]
edited October 2020 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
I have a VIA 1235BM that won't update past map version 890 (2012). Please enable the lifetime map updates. Thanks,
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Best Answer
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VikramK
Posts: 12,707 
Moderator
Hi @MD_Mackem
Welcome to the community!
Your TomTom was not embedded with lifetime services. If you have purchased the device with lifetime maps, please contact our customer service team. They might need some additional information before the services can be activated.
Regards, Vikram1
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Superusers
@MD_Mackem
Welcome to the site....
@VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....
Stay Safe... ATB YFM
Welcome to the community!
Your TomTom was not embedded with lifetime services. If you have purchased the device with lifetime maps, please contact our customer service team. They might need some additional information before the services can be activated.
Regards, Vikram