via 135 bm update maps — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

via 135 bm update maps

MD_MackemMD_Mackem Posts: 3 [Apprentice Traveler]
edited October 5 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
I have a VIA 1235BM that won't update past map version 890 (2012). Please enable the lifetime map updates. Thanks,

Best Answer

  • VikramKVikramK Posts: 10,428 Moderator
    Accepted Answer
    Hi @MD_Mackem

    Welcome to the community!
    Your TomTom was not embedded with lifetime services. If you have purchased the device with lifetime maps, please contact our customer service team. They might need some additional information before the services can be activated.

    Regards, Vikram

Answers

  • YamFazManYamFazMan Posts: 17,690
    Superusers
    Hi
    @MD_Mackem
    Welcome to the site....
    @VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • VikramKVikramK Posts: 10,428 Moderator
    Accepted Answer
    Hi @MD_Mackem

    Welcome to the community!
    Your TomTom was not embedded with lifetime services. If you have purchased the device with lifetime maps, please contact our customer service team. They might need some additional information before the services can be activated.

    Regards, Vikram
  • MD_MackemMD_Mackem Posts: 3 [Apprentice Traveler]
    Thanks guys, it was an easy fix via online chat.
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