family sharing tomtomgo on iPhone

MacKees57
MacKees57 Registered Users Posts: 3
New Seeker
in TomTom GO Navigation app for iPhone
This month I renewed my 12 month subscription of TotTom Go on my iPhone. But now the family sharing does not work anymore.

my phone iPhone 7 software 14.0.1, family member iPhone XR software 14.0.1, family member iPhone XS software 14.0.1 and family member iPhone 6s software 14.0.1

please help me
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  • MacKees57
    MacKees57 Registered Users Posts: 3
    New Seeker
    answer go to bottom page contact us link is not a good answer because i end up on the same page again
  • DougLap
    DougLap Posts: 9,834
    Superuser
    Hi @MacKees57

    Tomtom advised that when IOS 14 was released they would then seek to introduce Family Sharing. When IOS14 was released they announced that they still had some work to do to enable it and would be doing so in due course. They were unable to advise a timescale for this release.

    Doug
  • MacKees57
    MacKees57 Registered Users Posts: 3
    New Seeker
    Hi @DougLap

    A bit disappointing from TomTom. They knew of iO14 so they had a plan to fix it. When it is solved it appears automatically in an update, I hope this issue is solved soon.

    thanks for your comment.
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