unable to update map on both 1605tm gps units ; keep getting "our servers are very busy" - pls help

bruce_999
bruce_999 Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using MyDrive Connect
enabled and uploaded logs and retried via my drive connect - but keep getting same msgs and unable to update my maps.

Answers

  • YamFazMan
    YamFazMan Posts: 20,835
     Superuser
    Hi
    @bruce_999
    Welcome to the site....
    Firstly Try....
    Disconnect your Tomtom device....
    (Do not Reconnect your device until instructed)
    Logout of MyDrive Connect....
    From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
    Run MyDrive Connect & Login... Connect & Start your device....
    __________________________

    If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
    See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775

    Stay Safe... ATB YFM

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