5200 — TomTom Community


paulsolo1paulsolo1 Posts: 1 [New Seeker]
supposed to have lifetime maps and spped camera but there is an x next to both and I have no GPRS. If I connect via WIFI they are both activated !!! Need this sorting before my new carrer change


  • YamFazManYamFazMan Posts: 19,442
    edited October 2020
    Welcome to the site....
    The restrictions as a result of the Coronavirus, Social Distancing and people working from home, are probably delaying the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
    @VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • VikramKVikramK Posts: 11,908 Moderator
    Hi @paulsolo1

    Welcome to the community!

    Could you send me the serial number of your device through a private message, please?

    Thanks, Vikram
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