Device reboots when connected via Bluetooth — TomTom Community

Device reboots when connected via Bluetooth

Hello. when connected via bluetooth, the device reboots. reboot doesn't help. and does not find satellites. Go 620 professional
# ZExxxxxxxxx00 (0)

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  • baisangur_89baisangur_89 Posts: 18 [Master Explorer]
    tried to connect to the computer - it also reboots
  • baisangur_89baisangur_89 Posts: 18 [Master Explorer]
    when connected via wi-fi, everything is the same. for all actions, the map update weighs, and when you try to connect to something, the update starts blinking and goes into reboot
  • VikramKVikramK Posts: 12,734 Moderator
    edited October 2020
    Hi @baisangur_89
    Have you tried a recovery mode as advised in the video below-

    Also how long does the battery on your device hold charge? (After charging it for more than 2 hours)

    Regards, Vikram
  • baisangur_89baisangur_89 Posts: 18 [Master Explorer]
    Hey. I tried it many times, the TT was charging all night. You can check it on the server, read similar problems and wrote that something was wrong with the services.
  • YamFazManYamFazMan Posts: 20,098
    Welcome to the site...
    What Make/Model is the Phone and the Operating system ???

    Stay Safe... ATB YFM
  • baisangur_89baisangur_89 Posts: 18 [Master Explorer]
    phone xiaomi mi9se, during the year of use everything was ok when connected. operating system Windows 10.
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