Why so slow on updating? — TomTom Community

Why so slow on updating?

TomateraTomatera Posts: 1 [New Seeker]
I bought the go/520 because it updates over WiFi. I have fiber and currently over wireless it is clocking at 320GB down and 300GB up.
My 520 is currently updating over WiFi. It has completed 46% after 24 hrs. I don’t want to hear I should be doing this through the wired connection on my desktop. 320/300GB wirelessly is darn fast enough.

I read other posts with the same problem. There is a problem somewhere other than my connection. It would be nice to know where. If next update is slow I’m tossing this thing.

Comments

  • YamFazManYamFazMan Posts: 17,751
    Superusers
    edited October 2
    Hi
    @Tomatera
    Welcome to the site....
    My NAV5 (Wi-Fi) GO Premium
    Virgin Media Broadband 100Mb/s
    Speed Connection test 112.8Mb/s...

    The fastest Wi-Fi connection displayed on my Go Premium is 72Mb/s
    I guess that's the Max Connection speed on the NAV5 (Wi-Fi) devices....

    bkeqc7g3p17m.jpg
    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
    All the update actions are executed on the device....


    Downloads on my GO Premium over USB With MyDrive Connect running in the background are notably faster when using USB rather than Wi-Fi....

    Full Europe map v10.55... Size 8.91GB
    PC Hardwired back to the router, connected over USB, MyDrive Connect running in the background....
    16 minutes 41 seconds (Stopwatch)
    _________________________

    My NAV4 GO 5000....
    Full Europe install no problems ....
    Map installed, device ready to use... 55/65 minutes....

    Stay Safe... ATB YFM
  • YamFazManYamFazMan Posts: 17,751
    Superusers
    Hi Again....
    The NAV5 (Wi-Fi) devices like you’re GO 520 normally update using Wi-Fi...

    TomTom Video... Updating your navigation device using Wi-Fi®


    If you have successfully connected your device to your Wi-Fi....
    To check your Connection Speed, Signal Strength & Quality
    On the Device... Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
    Tap on the Your Wi-fi name (The one Showing as connected)
    A new Menu Page opens

    7g8gwfpx1swt.jpg
    On the left-hand side of the screen is your Wi-Fi Connection Status

    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
    All the update actions are executed on the device...

    ___________________________

    If Wi-Fi is not available or is slow/unstable/unreliable.....
    See Option... (2) Connect over USB
    ___________________________

    Option... (1) Connected Wi-Fi
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps

    I always update my devices one Update at a time
    The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time

    Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices

    Option... (2) Connected USB
    If Wi-Fi is not available or is slow/unstable/unreliable.....
    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
    Get it here.....
    www.tomtom.com/getstarted
    Run MyDrive Connect.....
    Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
    Connect your Device to a USB Port on your PC
    Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
    __________________________

    Note... MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
    If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar


    27bxc59f2s23.png
    Stay Safe... ATB YFM
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