Services traffic does not connect

NikkoTorques
NikkoTorques Registered Users Posts: 11
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
Good morning, my professional tom tom, has not connected with traffic services for 3 days.

Buenos dias, mi tom tom profesional, no conecta con los servicios traffic desde hace 3 dias.

Best Answer

  • NikkoTorques
    NikkoTorques Registered Users Posts: 11
    Apprentice Traveler
    Answer ✓
    Solved, I did a complete reset and it works.

    Solucionado, hice un reseteo completo y ya funciona.

Answers

  • DougLap
    DougLap Posts: 10,044
    Superuser
    edited September 2020
    Hi @NikkoTorques

    What model is the Professional device and does it have a current Traffic Subscription as some models require renewal on an annual basis. If it is the GO6250 you have then that has lifetime.

    Maybe @VikramK can check the settings on the TT servers to see if they need changing.

    Doug
  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    Hi @NikkoTorques

    The subscription all look good for your TomTom....

    Have you tried the troubleshooting steps suggested in the video below-



    Regards
    Vikram
  • NikkoTorques
    NikkoTorques Registered Users Posts: 11
    Apprentice Traveler
    Answer ✓
    Solved, I did a complete reset and it works.

    Solucionado, hice un reseteo completo y ya funciona.