Services traffic does not connect

NikkoTorques

Good morning, my professional tom tom, has not connected with traffic services for 3 days.

Buenos dias, mi tom tom profesional, no conecta con los servicios traffic desde hace 3 dias.

NikkoTorques

Solved, I did a complete reset and it works.

Solucionado, hice un reseteo completo y ya funciona.

DougLap

Hi @NikkoTorques

What model is the Professional device and does it have a current Traffic Subscription as some models require renewal on an annual basis. If it is the GO6250 you have then that has lifetime.

Maybe @VikramK can check the settings on the TT servers to see if they need changing.

Doug

VikramK

Hi @NikkoTorques

The subscription all look good for your TomTom....

Have you tried the troubleshooting steps suggested in the video below-



Regards
Vikram

NikkoTorques

Solved, I did a complete reset and it works.

Solucionado, hice un reseteo completo y ya funciona.