Services traffic does not connect — TomTom Community

Services traffic does not connect

Good morning, my professional tom tom, has not connected with traffic services for 3 days.

Buenos dias, mi tom tom profesional, no conecta con los servicios traffic desde hace 3 dias.

Best Answer

  • NikkoTorquesNikkoTorques Posts: 11 [Apprentice Traveler]
    Accepted Answer
    Solved, I did a complete reset and it works.

    Solucionado, hice un reseteo completo y ya funciona.

Answers

  • DougLapDougLap Posts: 6,385
    Superuser
    edited September 30
    Hi @NikkoTorques

    What model is the Professional device and does it have a current Traffic Subscription as some models require renewal on an annual basis. If it is the GO6250 you have then that has lifetime.

    Maybe @VikramK can check the settings on the TT servers to see if they need changing.

    Doug
  • VikramKVikramK Posts: 10,454 Moderator
    Hi @NikkoTorques

    The subscription all look good for your TomTom....

    Have you tried the troubleshooting steps suggested in the video below-



    Regards
    Vikram
  • NikkoTorquesNikkoTorques Posts: 11 [Apprentice Traveler]
    Accepted Answer
    Solved, I did a complete reset and it works.

    Solucionado, hice un reseteo completo y ya funciona.
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