traffic service expired

Lupin3

Hi, I have recently bought go 5200 and after 1 month in the menu it says that both my speed cameras and traffic have expired?

YamFazMan

Hi
@Lupin3
Welcome to the site...
The restrictions as a result of the Coronavirus, Social Distancing and people working from home, are probably delaying the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
Looks like your account registration was probably missed....
@VikramK or @lampard the Forum Moderators should pick this up and check/correct your Tomtom Account status.....

Stay Safe... ATB YFM

VikramK

Hi @Lupin3

Welcome to the community!

I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



Regards, Vikram

Lupin3

thank you very much for the quick support.
best wishes
DS

YamFazMan

Hi
@Lupin3
Welcome to the site...
The restrictions as a result of the Coronavirus, Social Distancing and people working from home, are probably delaying the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
Looks like your account registration was probably missed....
@VikramK or @lampard the Forum Moderators should pick this up and check/correct your Tomtom Account status.....

Stay Safe... ATB YFM

VikramK

Hi @Lupin3

Welcome to the community!

I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



Regards, Vikram

Lupin3

thank you very much for the quick support.
best wishes
DS