TOMTOM LIFETIME MAPS ARE NOT LIFETIME
counsellors
Posts: 1 [New Seeker]
edited September 2020 in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
Why are Tomtom even still trading? We bought a satnav 18 months ago with lifetime maps and cannot update. We are now writing to the UK Trading Standards to make a complaint. We have also emailed their CEO at [email protected]
Maybe if everyone who has been scammed by this company did the same, they may start to trade fairly
Mod edit: Please don't post private or personal information on a public forum. Thanks!
Maybe if everyone who has been scammed by this company did the same, they may start to trade fairly
Mod edit: Please don't post private or personal information on a public forum. Thanks!
0
Answers
Superuser
If you had come here first we could have asked one of the Mods to check the settings for your device on the TT servers and sort them out if necessary. Interestingly Tomtom are still honouring Lifetime Map updates on Old units that have been declared obsolete.
Maybe @VikramK can look at them. Look back here later.
Doug
Welcome to the community!
Could you send me the serial number of your device through a private message, please?
Thanks, Vikram