No live traffic on TomTom GO 5100
Geralt
Registered Users Posts: 2 
New Seeker
New Seeker
Since last Friday I don't have Live Traffic support on my Tomtom Go5100. Also on the device of my wife no traffice support. Seems it's not our devices which causes the problems.
0
Best Answers
-
Hi there Geralt -
Is your wife’s device also a Go5100? Could you please go into the menu on your device, scroll right and press “TomTom Services” and advise us of the Network status/Traffic/Speed Camera updates and MyDrive.
Thank you.6 -
Hi Kieron, both devices are the Go5100. Both were "not connected" on TomTom services but for both devices I did a systemreset and are now both connected. I seems the problem has been solved. Strange but if that's the solution then I am satisfied :-)0
Answers
-
Hi there Geralt -
Is your wife’s device also a Go5100? Could you please go into the menu on your device, scroll right and press “TomTom Services” and advise us of the Network status/Traffic/Speed Camera updates and MyDrive.
Thank you.6 -
Hi Kieron, both devices are the Go5100. Both were "not connected" on TomTom services but for both devices I did a systemreset and are now both connected. I seems the problem has been solved. Strange but if that's the solution then I am satisfied :-)0
-
Hi Geralt -
That is excellent news. Thanks for getting back and letting the forum know.
1
