I'm trying to update my Start52 to the latest maps etc, and for some reason, the device is not detecting that it is connected to MyDrive Connect. The device has "Connected to your computer" onscreen, so it knows that it's connected. However underneath it says "Please open or install MyDrive Connect on your computer". However MyDrive IS open on my computer and it has detected the device is attached and switched on and has d/loaded the updates. But no matter what I try - rebooting the S52, installing the MyDrive on another PC and running it there, disconnecting the S52, then re-connecting it, closing/opening MyDrive, it still firmly states that I need to open MyDrive on my PC and then I get "The server is busy" error message on MyDrive.
Has anyone got a suggestion as to what is happening here, cos I'm out of ideas right now? (and to be honest, getting rather hacked off with the extremely poor quality of the newer TT devices)
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Answers
Superusers
@Julesmat50
Welcome to the site....
If I'm having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
See...https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775
Stay Safe... ATB YFM