Why does my Bluetooth connection not work

Poweller996_ Registered Users Posts: 4
Apprentice Traveler
edited September 2020 in RIDER
Why does my Bluetooth between my iPhone and Tomtom Rider550 / my drive app keep dropping out leaving me with no live traffic or phone connection with Rider550.?


  • YamFazMan
    YamFazMan Posts: 20,823
    edited October 2020
    Welcome to the site...
    If you only need a basic Phone and Data Connection....
    You don't need the MyDrive App with its bells & whistles... Just a Straight simple Bluetooth Connection
    Note... I always set up the Headset 1st Phone 2nd
    Setting up the Phone....
    Tap 4Dot (.... Menu) --> Setting --> Bluetooth --> Add Phone
    Scroll the screen to display the Question mark Icon ( ? ) Screen bottom right
    Tap on the ( ? ) Question mark Icon....
    Select... Not interested in all of these features
    Connect without the MyDrive App

    Follow the on screen instructions... To connect over basic Bluetooth

    Also see... https://discussions.tomtom.com/en/discussion/comment/1669861/#Comment_1669861