Go 50 frozen on startup won't do anything

JP824_Travels Registered Users Posts: 1
New Seeker
Hi, Go 50 display just shows tomtom and logo, won't move past this. It is charged, no sd card, isn't recognised as being connected to mac when plugged in. Holding on button for reset is not doing anything. Can't find a small hole for a pin reset. Any ideas please?


  • VikramK
    VikramK Administrators Posts: 13,721
    Hi @JP824_Travels

    Welcome to the community!
    On the GO 50 a soft reset is performed by holding the on/off button until you hear the drum sounds.

    Are you able to try the recovery mode, as described in the video below-

    Regards, Vikram