I cannot log into TomTom GO App... — TomTom Community

I cannot log into TomTom GO App...

Jo61Jo61 Posts: 7 [Apprentice Traveler]
I cannot log into the TomTom GO APP (for Purchase Version etc.)
Do i need a different Account than the one on the TomTom Website?
Thanks for Help, Greetings,John


  • lampardlampard Posts: 5,385 Moderator
    Hi @Jo61

    Welcome to the Community! Is there any error while trying to log in on the App? Are you logging in via the same account from which you purchased a subscription? If you've recently subscribed to a new GO Navigation subscription, please make sure that your phone is logged in to the Google Play account that was used to purchase the subscription. You can view your current subscriptions in your phone's Playstore app.

    Regards, lampard
  • Jo61Jo61 Posts: 7 [Apprentice Traveler]
    hello lampard,
    it work now, i typed something wrong :)
  • lampardlampard Posts: 5,385 Moderator
    Glad to know that @Jo61 =), thanks for letting us know!

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