Updated Smart Media-System but no maps found despite card being almost full — TomTom Community

Built in car navigation

Updated Smart Media-System but no maps found despite card being almost full

RJSmartRJSmart Posts: 2 [New Seeker]
in Built in car navigation
Updated my 2018 Smart Media-System via Smart Media Connect however on installing in the Smart car I get a "no maps found" message.

Card appears to be almost full but no files seen on when viewing on my PC.

Smart Media Connect sees the SD card fine however since the available space is 200MB I cannot install any maps (or delete to free up space)

In a Catch-22 situation - how do I resolve ?

Comments

  • DougLapDougLap Posts: 6,385
    Superuser
    edited September 24
    Hi @RJSmart

    Hopefully @VikramK can help on this. Look back here tomorrow.

    Doug
  • VikramKVikramK Posts: 10,454 Moderator
    Hi @RJSmart
    Welcome to the community! The map has been reactivated for your TomTom. Please check for updates..

    Regards, Vikram
  • RJSmartRJSmart Posts: 2 [New Seeker]
    @VikramK Thanks however still no maps.

    Smart Media Connect is still showing as maps expired however I did manage to get it to update the SD card.

    The in car device updated from the card but I still have greyed out TomTom icons.

    Any further suggestions ?
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