How do you cancel an order when all contact support or phone no is not available? — TomTom Community

How do you cancel an order when all contact support or phone no is not available?

spunky44spunky44 Posts: 1 [New Seeker]
edited September 25 in Map purchasing
how do you cancel an order when all contact support or phone no is not available

Comments

  • VikramKVikramK Posts: 10,428 Moderator
    hi @spunky44
    Welcome to the community!
    Please see this article- https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Regards
    Vikram
  • DougLapDougLap Posts: 6,338
    Superuser
    Hi @spunky44

    Here is some more info on contacting Customer support.

    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Chat is during normal working hours only and is very busy and you may have to try a few times to get into Chat.

    There is currently no Phone line Customer Support with so many working from home.

    If you have a problem with the above link try another browser.

    You could also try Clicking on Contact Us at the bottom of this page under the heading Support.

    When you have signed in on the next page Tap Red Contact Us

    Type Help in next box then hit return

    Help box appears with a few suggestions. Just Tap the Contact Us at the bottom

    Box appears with Chat/Email

    Doug
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