my tomtom hacked someone else email address is on it - how do I delete them — TomTom Community

RIDER

my tomtom hacked someone else email address is on it - how do I delete them

BerightBeright Posts: 1 [Apprentice Seeker]
edited September 2020 in RIDER
[email protected] is on my brand new tomtom550 how do I delete and add mine




Mod edit: Please don't post private or personal information on a public forum. Thanks!

Answers

  • kieronkieron Posts: 496
    Superusers
    Hi there Beright -

    Go to Settings, then scroll to System, then Reset device. This will delete all places and settings and restores the device to factory settings. After a reset, log into your TomTom account to automatically restore your My Places locations and POI’s from MyDrive.
  • YamFazManYamFazMan Posts: 19,627
    Superusers
    edited September 2020
    Hi
    @Beright
    Welcome to the site....
    Did you purchase the Rider 550 brand-new Retail or a private sale ???
    If it's brand-new Retail it's probably... A customer returned Item :/

    Stay Safe... ATB YFM
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