Paid for the TomTom App but the App is still saying that it is running out Time in 2 days — TomTom Community

Paid for the TomTom App but the App is still saying that it is running out Time in 2 days

MidagerMidager Posts: 2 [Novice Seeker]
Hi,
I bought the Tomtom App but the App is now saying every day that my Access will run out of time. I did not find any Hotline number therefor I a writing here. It seems that Tomtom has reduced the Service to zero...
Best regards

Best Answer

Answers

  • JürgenJürgen Posts: 5,689
    Community Manager
    Hi @Midager
    Can you please feed back if my steps fixed the issue for you?
  • MidagerMidager Posts: 2 [Novice Seeker]
    Hi Jürgen,
    thanks for your response. Before I read your answer yesterday I tried the standard procedure. Uninstalling and installing app again. And today I did not get any error messages and the status of the app concerning purchasing looks also fine.
    Therefore the procedure you describe in your answer should also work but it is not necessary to use the browser.
    Thanks for the support.
    Best regards
    Midager
  • JürgenJürgen Posts: 5,689
    Community Manager
    Thanks Midager, I'm glad you could get it fixed.
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