Paid for the TomTom App but the App is still saying that it is running out Time in 2 days

Midager
Midager Registered Users Posts: 2
Novice Seeker
Hi,
I bought the Tomtom App but the App is now saying every day that my Access will run out of time. I did not find any Hotline number therefor I a writing here. It seems that Tomtom has reduced the Service to zero...
Best regards

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Answers

  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,206
    Community Manager
    Hi @Midager
    Can you please feed back if my steps fixed the issue for you?
  • Midager
    Midager Registered Users Posts: 2
    Novice Seeker
    Hi Jürgen,
    thanks for your response. Before I read your answer yesterday I tried the standard procedure. Uninstalling and installing app again. And today I did not get any error messages and the status of the app concerning purchasing looks also fine.
    Therefore the procedure you describe in your answer should also work but it is not necessary to use the browser.
    Thanks for the support.
    Best regards
    Midager
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,206
    Community Manager
    Thanks Midager, I'm glad you could get it fixed.
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