GPRS disconnected on TomTom GO Premium
Cai777
Posts: 1 [New Seeker]
Hi, the GPRS is showing disconnected on my Tom tom.So It’s not receiving any live traffic updates. It had a lifetime subscription for live traffic.
I’ve tried resetting the device several times.
It only works if I connect my phone which isn’t an option. Any idea’s what could cause this to stop working? Worked fine since purchased in March 2020. Thank you in advance.
I’ve tried resetting the device several times.
It only works if I connect my phone which isn’t an option. Any idea’s what could cause this to stop working? Worked fine since purchased in March 2020. Thank you in advance.
0
Answers
Welcome to the community!
Have you tried the troubleshooting steps advised here- https://help.tomtom.com/hc/en-gb/articles/360014530220
Or please contact our customer service to report the issue.
https://help.tomtom.com/hc/en-gb/articles/360015568919/
Regards, Vikram