How do I change my email address on my TomTom GO 6000? — TomTom Community

How do I change my email address on my TomTom GO 6000?

I bought this second hand and it has the previous owners email address

Answers

  • bigbopbigbop Posts: 2 [Apprentice Seeker]
    I have an account in mydrive on my computerin my email address but it's the tomtom device that I need to change
  • DougLapDougLap Posts: 6,409
    Superuser
    Hi @bigbop

    A factory reset.

    Tap menu
    Tap settings
    Tap system
    Tap Reset Device

    This will remove all the data on the unit and you will be asked to set it up as if you had just got it out of the box. The Reset will not change the Operating Software or Map versions on the unit. One thing to be aware of is if there was an extra memory card in it with the map on it and it has been retained by the previous owner and there is no map on the unit then come back here and advise as you will need a small map to be added to your account for it to enable you to start sorting the unit out. If the memory card is still in the unit with the only map on it then leave it in the unit as this will enable you to start the unit normally after the reset.

    Doug
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