Go6200 Bluetooth and MyDrive app.
Uninstalled and installed the app. twice and reset the device twice. Open the MyDrive app and go to device settings/Bluetooth. Try to connect phone, code appears on dvice screen to scan. Select scan in app on phone and every time "An error occured. Please try again later". Is there a problem with the app?There's nothing wrong with the phone's Bluetooth, it works with many Bluetooth devices.
There's no telephone support now, why is that? That's a backward step.
I don't want to use e-mail bcause the answers are usually totally irrelevant to the question and mostly useless.
Comments
"I am sorry to inform you that there is an ongoing issue with the app and our team is already working on it.
Unfortunately, there is no workaround as of now, but we hope to get it resolved soon. "
Strange that it hasn't been brought up anywhere.
Superusers
@mrpj3
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines....
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
See... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
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The official way to Contact Tomtom Support.....
https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
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