tomtom on my iphone not recognising my email so I cant upgrade.

mario_georgiou61 Registered Users Posts: 1
New Seeker
I tried upgrading my tomtom for free as offered in the app but the app told me my email wasn't recognized when I tried the forgot password function. I had to set up a new account, but I used to have the yoda voice and the full app on my iphone


  • lampard
    lampard Administrators Posts: 5,949
    Hi @mario_georgiou61

    Welcome to the Community! We removed the old TomTom Navigation from the AppStore. The first generation app you’re referring to, we are no longer able to support and no longer offer updates for. It was replaced by GO Mobile App and now it's in the 3rd generation, i.e. Go Navigation App.

    If you wish to use the Go Navigation App, please get in touch with our support and see if they can help you with this one. You can either start a live chat or send them an email.

    Regards, lampard