Start 52 working well for about 1 year, now after switching it on again, no map available displayed
SAT1991
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As mentioned, I have a Start 52 Navigation device. It was working well for 1-2 years and, when switching it on again, there was "No Map Available" error. I have been updating this regularly and have just under 6GB free on the device. Naturally, I assumed this was because of some corruption/purchase expiry. I reconnected to mydrive connect, and updated all updates. The map is displayed as "installed" and not "corrupted". I followed all procedures on the video but cannot even uninstall the map. The map is still displayed as installed on mydrive connect and all updates were passed onto my device.
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contact the customer care https://help.tomtom.com/hc/
you will see the contact us button at the right side bottom of the page0 -
Hi
@SAT1991
Welcome to the site....
Tomtom FAQ "No Maps Found"
See... https://help.tomtom.com/hc/en-gb/articles/360013900620-No-maps-available-MyDrive-Connect-
Also see Catch22....
Is your Start 52 a 8GB or 16GB Device....
If your device has 8GB on-board Memory the early Maps fitted easily onto 8GB on-board Memory, but the Map sizes increases with every update... Now the 8GB limit on-board Memory size on the NAV4 devices is an unfortunate, but real Catch22 situation....
The latest NAV4 Full Europe Map size is now 9GB +
VikramK or lampard the Forum Moderators can add a small Map to your Account to get you passed the 'Catch22' No Maps Found error....
See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043
Stay Safe... ATB YFM0
