I ordered a TomTom from you a month ago which didn't arrive. — TomTom Community

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I ordered a TomTom from you a month ago which didn't arrive.

MonicaMorvMonicaMorv Posts: 1 [New Seeker]
edited September 2020 in Travel lounge
UPS told me that the refund for the SatNav which didn't arrive. I contacted your customer support in August and have heard nothing.

Answers

  • NiallNiall Posts: 10,897
    Superuser
    @MonicaMorv

    Hopefully one of the moderators @VikramK @lampard will pick this up.
    Look back on later on Monday
  • VikramKVikramK Posts: 11,908 Moderator
    edited September 2020
    @MonicaMorv
    Hi Monica

    Sorry about the delay in responding to your ticket started with our customer service. I reviewed your case and I see they have asked for some additional information on Friday last week.

    I have sent a heads-up to our team so the case gets actioned on a priority.

    Thank you, Vikram
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