customer support does it even exist ?

leehume21

try to login via tomtom support page and page constantly comes up error ?
have absolutely no way to contact customer support

DougLap

Hi @leehume21

Here is some more info on contacting Customer support.

https://help.tomtom.com/hc/en-gb/articles/360015568919/

https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

Chat is during normal working hours only and is very busy and you may have to try a few times to get into Chat.

There is currently no Phone line Customer Support with so many working from home.

If you have a problem with the above links try another browser.

You could also try Clicking on Contact Us at the bottom of this page under the heading Support.

When you have signed in on the next page Tap Red Contact Us

Type Help in next box then hit return

Help box appears with a few suggestions. Just Tap the Contact Us at the bottom

Box appears with Chat/Email

Doug

YamFazMan

Hi
@leehume21
Welcome to the site....
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
See... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________

The official way to Contact Tomtom Support.....
https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

Stay Safe... ATB YFM