No maps found, lost updates in my account

Vacius
Registered Users Posts: 5 
Apprentice Seeker

Apprentice Seeker
Hello, have problem with updates. New Start 52 sN: XRxxxxxxxx01. Box say I have lifetime maps, when connect to mydrive account it say there no map. How to install map? mydrive login [email protected]
Mod edit: Please don't post private or personal information on a public forum. Thanks!
Mod edit: Please don't post private or personal information on a public forum. Thanks!
0
Best Answer
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Hi @Vacius
Welcome to the community!
I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.
I have also edited your post above to avoid the sharing of personal/private information on a public forum.
Regards, Vikram
5
Answers
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Hi
@Vacius
Welcome to the site....
"XR">START 52, 8GB + micro-SDHC, MyDrive Connect NAV4
The early Maps fitted easily onto 8GB on-board Memory, but the Map sizes increases with every update... Now the 8GB limit on-board Memory size on the NAV4 devices is an unfortunate, but real Catch22 situation....
The latest NAV4 Full Europe Map size is now 9GB +
@VikramK or @lampard the Forum Moderators can add a small Map to your Account to get you passed the 'Catch22' No Maps Found error....
See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043
Stay Safe... ATB YFM0 -
Thanks, I write VikramK and waiting answer0
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Hi @Vacius
Welcome to the community!
I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.
I have also edited your post above to avoid the sharing of personal/private information on a public forum.
Regards, Vikram
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Thanks Vikram, now it works fine0