Battery draining Tomtom GO essential — TomTom Community

Battery draining Tomtom GO essential

If my Tomtom essential is switched off, the battery is completely empty after one day. This cannot be good for the battery if it is empty in the cabinet.



Mod edit: Machine translated (Dutch)

Answers

  • YamFazManYamFazMan Posts: 17,784
    Superusers
    edited October 9
    Hi
    @Klomps
    Welcome to the site....
    The Previous NAV4 and Latest (NAV5 WiFi) devices are quite power hungry and can go into "Power saving mode" if not supplied with enough power
    Are you using the Tomtom supplied cable and Tomtom supplied Power Adapter
    The Charger Adaptor and USB Cable supplied by Tomtom WILL run and charge the device at the same time

    Many 3rd party Mismatched Charger Adaptors won't run and charge the device at the same time
    See... It's not simply a power thing.....
    https://discussions.tomtom.com/en/discussion/comment/1182024/#Comment_1182024
    _____________________________________

    When the device is In use they are designed to be always connected to a power supply
    The Tomtom supplied Power Adapter is rated at 5Volts 1.2Amps
    Even after you have recharged the device externally via a mains charger, when in use in the vehicle, they will still require being connected to a Tomtom supplied Power Adapter (Or a proven suitable 3rd party Power adapter)
    ______________________________________

    (1)... Do NOT attach them to a dashboard USB port in your vehicle as they normally only supply 500mAmp (0.5Amp) and are for data transfer and not supplying power: See... Note (1) & (2)

    (2)... Using a NONE Tomtom 3rd party underpowered or a mismatched cigarette lighter charger can cause the device to go into Power Saving Mode: See... Note (1)

    (3)... On the Models with a built-in SIM, the reduction of power to the SIM can cause the dropping of the traffic info: Also see Note (3)

    Note (1)... At an (Undisclosed) percentage of battery discharge, the device will try to save its power requirements by dimming the screen and eventually powers off the device... Devices with a built-in SIM Card may also lose Live Traffic services
    Note (2)... A dashboard USB port can also fool a NAV4 Device into entering 'Updating Mode' and display the Connected to your Computer splash screen
    Note (3)... I tried connecting my Tomtom GO 6200 to my Cars USB port, checked the connection status it reports....
    Connected over USB --> GPRS (SIM) Disconnected

    Stay Safe... ATB YFM
  • Jamo6736Jamo6736 Posts: 1 [Apprentice Seeker]
    I have a Go Essential 6 and, I too, have found that occasionally when I turn on the device (from sleep mode) in the morning it shows the red battery empty symbol indicating that the battery has been drained. This is the case when, the night before, the battery indicator (from the Settings screen) showed that there was more than 75% charge left. When not being used in the car, I charge the device using a 1A 5V USB mobile phone charger through the micro USB port on the rear of the device.

    My use of the satnav is fairly light, and admittedly, I leave the device in sleep mode for several days without needing to recharge it (based on the battery level as reported by the battery level indicator in the Settings menu).

    So, my conclusion is, either the battery level indicator is not accurate, and does not show when the battery level is reducing after a few days being left in sleep mode, or there is some process that randomly runs while the device is asleep that drains the battery overnight.
  • YamFazManYamFazMan Posts: 17,784
    Superusers
    Hi
    @Jamo6736
    Welcome to the site....
    Did you notice the Post above you post ???
    Are you using the Tomtom supplied cable and Tomtom supplied Power Adapter ???

    Stay Safe... ATB YFM
Sign In or Register to comment.

Who's Online in this Category0