tomtom start 60 lifetime update problems — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

tomtom start 60 lifetime update problems

elshafieelshafie Posts: 2 [New Seeker]
edited September 2020 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
i have TomTom start 60. Device nr. WOxxxxxxxxxx72 i cannot update it, what is the problem. it should be lifetime update
please help



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Comments

  • DougLapDougLap Posts: 8,003
    Superuser
    Hi @elshafie

    What is the problem you are having when using the TT My Drive Connect software to update the unit?

    Doug
  • elshafieelshafie Posts: 2 [New Seeker]
    edited September 2020
    it says maps expired, so i am facing a problem to update maps
    Map Subscription expired
  • DougLapDougLap Posts: 8,003
    Superuser
    Hi @elshafie

    Maybe @VikramK can look at the settings for your device on the TT servers and change if appropriate.

    Look back here later.

    Doug
  • VikramKVikramK Posts: 11,952 Moderator
    Hi @elshafie
    Welcome to the community! The embedded services are not showing for lifetime :(
    If the device was purchased with lifetime maps please get in touch with our customer service. They might need some additional information before making changes to the embedded services.

    Regards, Vikram
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