TomTom Go for Android -- can't download a map
Tazz_zzr
Posts: 1 [Apprentice Seeker]
Hi! I have a TomTom Go for Android installed in a GPS device with Android 4.4.2 with license.
Recently I tried to update Iberia map, and it failed. It stops at 3% and shows the message "Download Paused".
I tried to erase app data and redownload the map, but it fails again in the same point.
I think I can't reinstall the map because this Android version is not supported in the TomTom Go app actual version.
Do we have any alternative map installation procedure?
Regards.
Recently I tried to update Iberia map, and it failed. It stops at 3% and shows the message "Download Paused".
I tried to erase app data and redownload the map, but it fails again in the same point.
I think I can't reinstall the map because this Android version is not supported in the TomTom Go app actual version.
Do we have any alternative map installation procedure?
Regards.
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Community Manager
Compatibility for TomTom GO Navigation app for Android™
The TomTom GO Navigation app is compatible with Android™ smartphones* (Android™ version 5.0.1 or higher) which have a WVGA screen resolution from 800 x 480 or higher.
The app is optimised to run on devices with screen sizes of up to 7 inches. The storage space required for the application is 180 MB. The storage space required for the map can vary depending on the map region you choose to download.
*We cannot guarantee that the app will work correctly on all Android™ devices that have an Intel® chipset.