No chat or phone support in Finland? — TomTom Community

Pre-sales Questions- Product Specification & Features

No chat or phone support in Finland?

TommiLaurilaTommiLaurila Posts: 2 [New Seeker]
in Pre-sales Questions- Product Specification & Features
No chat or phone support in Finland?

Answers

  • DougLapDougLap Posts: 7,241
    Superuser
    Hi @TommiLaurila

    If I remember correctly there has not been a Phone line support facility in Finland for some time. Currently there eare no Phone `line Customer support facilities during the current crisis with so many working from home.

    Have a look at these.

    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

    Chat is during normal working hours only and is very busy and you may have to try a few times to get into Chat.

    If you have a problem with the above links try another browser.

    You could also try Clicking on Contact Us at the bottom of this page under the heading Support.

    When you have signed in on the next page Tap Red Contact Us

    Type Help in next box then hit return

    Help box appears with a few suggestions. Just Tap the Contact Us at the bottom

    Box appears with Chat/Email

    Doug
  • TommiLaurilaTommiLaurila Posts: 2 [New Seeker]
    Yes, thank you chat not opening but I think I just send email then.
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