Start up problem with Samsung S6

FredvanderVen Registered Users Posts: 1
New Seeker
It takes always 3-5 minutes before the app starts up and I see the map and able to navigate. I think it doesn't work with a Samsung S6. The old app worked perfect on my phone and it all started when got the update to Go Navigation.


  • lampard
    lampard Retired TomTom Employee Posts: 6,075 Retired Community Moderators and Admins
    Hi @FredvanderVen

    Welcome to the Community! Do you have the power saving mode on the phone turned on? Can you check if the issue goes away when the phone is charging? If it still there then indeed seems like the app is blocked by something, see if the issue also happens on WiFi with good signal.

    Regards, lampard
This discussion has been closed.