Server busy error on MyDrive Connect

budwieserbob
budwieserbob Registered Users Posts: 2
Apprentice Seeker
edited September 2020 in MyDrive Connect
when are the servers going to be up and running again as I need to update my device?please reply asap

Best Answer

  • YamFazMan
    YamFazMan Posts: 20,805
    Superuser
    Answer ✓
    Hi
    @budwieserbob
    Welcome to the site....
    Firstly Try....
    Disconnect your Tomtom device....
    (Do not Reconnect your device until instructed)
    Logout of MyDrive Connect....
    From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
    Run MyDrive Connect & Login... Connect & Start your device....
    __________________________

    If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
    See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775

    Stay Safe... ATB YFM

Answers

  • YamFazMan
    YamFazMan Posts: 20,805
    Superuser
    Answer ✓
    Hi
    @budwieserbob
    Welcome to the site....
    Firstly Try....
    Disconnect your Tomtom device....
    (Do not Reconnect your device until instructed)
    Logout of MyDrive Connect....
    From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
    Run MyDrive Connect & Login... Connect & Start your device....
    __________________________

    If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
    See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775

    Stay Safe... ATB YFM
  • budwieserbob
    budwieserbob Registered Users Posts: 2
    Apprentice Seeker
    YamFazMan I would like to thank you for your help in resolving my problem thanks to you my TomTom is updated now 👍🏼