Server busy error on MyDrive Connect — TomTom Community

Server busy error on MyDrive Connect

budwieserbobbudwieserbob Posts: 2 [Apprentice Seeker]
edited September 21 in MyDrive Connect
when are the servers going to be up and running again as I need to update my device?please reply asap

Best Answer

  • YamFazManYamFazMan Posts: 17,784
    Superusers
    Accepted Answer
    Hi
    @budwieserbob
    Welcome to the site....
    Firstly Try....
    Disconnect your Tomtom device....
    (Do not Reconnect your device until instructed)
    Logout of MyDrive Connect....
    From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
    Run MyDrive Connect & Login... Connect & Start your device....
    __________________________

    If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
    See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775

    Stay Safe... ATB YFM

Answers

  • YamFazManYamFazMan Posts: 17,784
    Superusers
    Accepted Answer
    Hi
    @budwieserbob
    Welcome to the site....
    Firstly Try....
    Disconnect your Tomtom device....
    (Do not Reconnect your device until instructed)
    Logout of MyDrive Connect....
    From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
    Run MyDrive Connect & Login... Connect & Start your device....
    __________________________

    If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
    See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775

    Stay Safe... ATB YFM
  • budwieserbobbudwieserbob Posts: 2 [Apprentice Seeker]
    YamFazMan I would like to thank you for your help in resolving my problem thanks to you my TomTom is updated now 👍🏼
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