Via 135 updated maps and speed cameras

Maxemoo

I have a 2nd hand Via 135 which has never been updated. Having used it a few times, I realised that the maps are out of date - new roads not on there, so I have ordered a new yearly U.K. & Ireland map and speed cameras for it yesterday. The sale went through and the money has been taken from my paypal account but, when I go into my drive connect and log in, it only shows 1 update and that is an update for world speed 1 month. No sign of any maps or yearly speed cameras.

I have reset the sat nav, removed and reinstalled my drive connect and made sure my login details That I ordered with are the same as I use for the TomTom.
Can anyone help. I have run out of ideas

VikramK

Hi @Maxemoo
Welcome to the community!
I reviewed your TomTom account and I don't see the map you ordered is active.
Please get in touch with our customer service with the order number and they should be able to sort it out for you

Regards, Vikram