Via 135 updated maps and speed cameras

Maxemoo
Maxemoo Registered Users Posts: 1
New Seeker
in MyDrive Connect
I have a 2nd hand Via 135 which has never been updated. Having used it a few times, I realised that the maps are out of date - new roads not on there, so I have ordered a new yearly U.K. & Ireland map and speed cameras for it yesterday. The sale went through and the money has been taken from my paypal account but, when I go into my drive connect and log in, it only shows 1 update and that is an update for world speed 1 month. No sign of any maps or yearly speed cameras.

I have reset the sat nav, removed and reinstalled my drive connect and made sure my login details That I ordered with are the same as I use for the TomTom.
Can anyone help. I have run out of ideas

Answers

  • VikramK
    VikramK Administrators Posts: 13,786
    Moderator
    Hi @Maxemoo
    Welcome to the community!
    I reviewed your TomTom account and I don't see the map you ordered is active.
    Please get in touch with our customer service with the order number and they should be able to sort it out for you :)

    Regards, Vikram

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