TomTom GoLive 4ER51 FB646... update of Livetime version refused
tito2020
Posts: 1 [New Seeker]
edited September 2020 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
In June I was able to update my GoLive 4ER51 FB646... I do not remember the version of MyDrive Connect I used. Yesterday with the last version of MyDrive Connect 4.2.10.4148 it was not possible to update my Navi.
Now I get the message that my USB cable might not be from TOMTOM. I never had a such USB cable and this worked well in the past till june 2020. So why now this message? It seem that the memory is at he limit. I do not understand why it is not possible e.g. to delete old voices I orderd in the past. Even this job MyDrive is not executing. Please provide a Solution. Thanks Tito
Now I get the message that my USB cable might not be from TOMTOM. I never had a such USB cable and this worked well in the past till june 2020. So why now this message? It seem that the memory is at he limit. I do not understand why it is not possible e.g. to delete old voices I orderd in the past. Even this job MyDrive is not executing. Please provide a Solution. Thanks Tito
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Welcome to the community! I don't find the device is linked to your TomTom account used on our forum. Is it set up under a different account?
When was the device purchased? It's recommended to use a TomTom branded USB cable when updating the device with MyDrive Connect.
Thanks, Vikram