Not working

joerct Registered Users Posts: 5
Apprentice Seeker
I have a Go 6200 wi fi and no matter how many times I do a factory reset I cannot get live services to work. No where to go to get any help from Tom Tom. Going to have to go back to retailer and request a refund as product has not lasted a reasonable time as I need live services. I don't know what else I can do.