No route possible — TomTom Community

No route possible

S-furyS-fury Posts: 9 [Apprentice Traveler]

Since using the new go app, I'm unable to navigate to my home address. Each time I receive no route possible, I can however manually select a location a few streets away, and then navigate to that. I have no avoidance enabled.

Also yesterday I was in the Vosges France, tried to calculate an alternative route back to "Holland", it took almost 3 to 4 minutes to complete (s9 Samsung, Android 10, 1 Sept patch). This used to be seconds on the old App.


  • S-furyS-fury Posts: 9 [Apprentice Traveler]
    And is it possible to shrink the size of that blue guidance bracket, it's blocking so much of the screen.
  • lampardlampard Posts: 5,608 Moderator
    Hi @S-fury

    Welcome to the Community! Are you still facing this issue? Have you downloaded all the necessary maps including the Ferry connections? In the main menu, please go to Settings > Maps & Display > Downloaded Maps>Add to download all required maps.

    Regards, lampard
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