I have a Via 1535 after doing a down load on connect, it said the maps were corrupted on my compute — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

I have a Via 1535 after doing a down load on connect, it said the maps were corrupted on my compute

marge1938_marge1938_ Posts: 1 [New Seeker]
edited September 2020 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
the tom tom itself says no maps found. I went to support but it says to use back up maps. I do not know where you get the back up . Please call me 3xxxxxxxx4. I hAVE A LIFETIME SERVICE FOR MAPS.

M Q




Mod edit: Please don't post private or personal information on a public forum. Thanks!

Answers

  • VikramKVikramK Posts: 11,567 Moderator
    @marge1938_
    Hi Marge

    Welcome to the community!
    There is not enough space on the internal memory of the device.... Try using a SD card to expand the device memory and install the full maps.

    I have asked my team to make some changes in the backend, please do a soft reset and check for updates.



    Regards, Vikram
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