I have a Via 1535 after doing a down load on connect, it said the maps were corrupted on my compute

marge1938_
marge1938_ Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using MyDrive Connect
the tom tom itself says no maps found. I went to support but it says to use back up maps. I do not know where you get the back up . Please call me 3xxxxxxxx4. I hAVE A LIFETIME SERVICE FOR MAPS.

M Q




Mod edit: Please don't post private or personal information on a public forum. Thanks!

Answers

  • VikramK
    VikramK Administrators Posts: 14,323
    Moderator
    @marge1938_
    Hi Marge

    Welcome to the community!
    There is not enough space on the internal memory of the device.... Try using a SD card to expand the device memory and install the full maps.

    I have asked my team to make some changes in the backend, please do a soft reset and check for updates.



    Regards, Vikram

Categories