Built-in device shows hour glass

rscott_3 Registered Users Posts: 1
New Seeker
edited September 2020 in Built in car navigation
Jydt bought a used car with built in tomtom. It worked for about a week but now won't load and just shows a rotating hour glass.


  • VikramK
    VikramK Administrators Posts: 14,307
    Hi @rscott_3
    Welcome to the community!
    There is no device linked to your TomTom account to advise troubleshooting steps..

    Could you get in touch with our customer service with the serial number, please?

    Thanks, Vikram