My Tomtom won't update

vikris123

The device is connected to PC with My Drive Connect using original cabel. The updates are downloaded (took an hour or more to do it) and after the download it says only '' CHECKING'' for very long time. I tried to do not all updates at once as well - tried with the tiniest (less than 1mb) and it was sitting on that screen ''checking'' for whole day.
Please help as I can't update it incl Speed Cameras.

YamFazMan

Hi
@vikris123
Welcome to the site....
Firstly Try....
Disconnect your Tomtom device....
(Do not Reconnect your device until instructed)
Logout of MyDrive Connect....
From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
Run MyDrive Connect & Login... Connect & Start your device....
__________________________

If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775

Stay Safe... ATB YFM

LoireValley

I cannot update my Tom Tom maps. To be frank: I regret buying Tom Tom in 2019--it really stinks!

DougLap

Hi @LoireValley

Your Tomtom device is which one?

Doug