used wrong password so I'm locked out. What to do?

thurza_un19

I have inadvertently locked myself out of TomTom620. I didn't know what password to use. How can I get to update it now?
What is a BBCode?

thurza_un19

I didn't know what password to use when updating my TomTom620, and it's now locked. How can I get back into it to be able to update my Tomtom?

Winston818

i think you can update everything as long as you can connect to your WiFi, you don't have to login your tomtom account.

YamFazMan

Hi
@thurza_un19
Welcome to the site....
Can you describe what you mean by locked out ???
Locked out on what ???
Do you mean MyDrive Connect on your PC or locked out on the device
Are there any error messages, what's displayed on the screen ???

There's no Pin code or Pass code to lock you out of a NAV5 (Wi-Fi) device...
The only Passwords are....
MyDrive Connect on the PC --> Email & Password
MyDrive on the device --> Email & Password
Wi-Fi --> Email & Password

Only the early NAV2 devices have a 4 Digit pin code that could lock you out of the device....

Stay Safe... ATB YFM