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Hi @thurza_un19
Welcome to the site....
Can you describe what you mean by locked out ???
Locked out on what ???
Do you mean MyDrive Connect on your PC or locked out on the device
Are there any error messages, what's displayed on the screen ???
There's no Pin code or Pass code to lock you out of a NAV5 (Wi-Fi) device...
The only Passwords are....
MyDrive Connect on the PC --> Email & Password
MyDrive on the device --> Email & Password
Wi-Fi --> Email & Password
Only the early NAV2 devices have a 4 Digit pin code that could lock you out of the device....
Comments
Superusers
@thurza_un19
Welcome to the site....
Can you describe what you mean by locked out ???
Locked out on what ???
Do you mean MyDrive Connect on your PC or locked out on the device
Are there any error messages, what's displayed on the screen ???
There's no Pin code or Pass code to lock you out of a NAV5 (Wi-Fi) device...
The only Passwords are....
MyDrive Connect on the PC --> Email & Password
MyDrive on the device --> Email & Password
Wi-Fi --> Email & Password
Only the early NAV2 devices have a 4 Digit pin code that could lock you out of the device....
Stay Safe... ATB YFM