Is there any actual support?
Funkaholik
Posts: 1 [New Seeker]
Every time I try to update my device, it says, "update failed". Unit says, "No maps intsalled." When I go to "contact us" on the TomTom page, it takes me to these forums.
Is there a way to actually contact a human and get this resolved?
Is there a way to actually contact a human and get this resolved?
0
Answers
Superuser
Does this help.
https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1
If you can't find a map to install then hopefully @VikramK can add a map to your account for you. Let us know how you get on.
Doug
Superusers
@Funkaholik
Welcome to the site....
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
See... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
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https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
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