Is there any actual support?

Funkaholik Registered Users Posts: 1
New Seeker
edited September 2020 in Map purchase & installation
Every time I try to update my device, it says, "update failed". Unit says, "No maps intsalled." When I go to "contact us" on the TomTom page, it takes me to these forums.

Is there a way to actually contact a human and get this resolved?