Trying to download a US/Canada map to my device via WI-FI but it keeps failing? — TomTom Community

Trying to download a US/Canada map to my device via WI-FI but it keeps failing?

PJP58PJP58 Posts: 2 [New Seeker]
What is my issue?

Answers

  • DougLapDougLap Posts: 7,982
    Superuser
    Hi @PJP58

    How fast is your Wifi and are you using the Wifi for something else at the same time?

    Just been updating a map on my Camper unit and it has been taking much longer than usual. probably as I was downloading 33 episodes of a TV programme t the same time.. 😂😂

    Doug
  • PJP58PJP58 Posts: 2 [New Seeker]
    Not sure, it's the work Wifi, its pretty fast but others are on it too. I had the maps on my device but after I did an update it got deleted somehow. Been trying to download it again but it keeps failing.
  • DougLapDougLap Posts: 7,982
    Superuser
    Hi @PJP58

    Might be a restriction setting on the Works Wifi.

    Try when you get back home.

    Doug
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