TomTom GO Essential - no voice instructions — TomTom Community

TomTom GO Essential - no voice instructions

Jack4965Jack4965 Posts: 4 [Apprentice Traveler]
I purchased the TomTom Go Essential a couple of weeks ago and yesterday I had no voice instructions. The voice told me when I would get to my destination but that was it. The display works fine but there are no voice directions. I have checked volume and it is fine. Has anyone else had this ?

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Answers

  • Jack4965Jack4965 Posts: 4 [Apprentice Traveler]
    Thank you. Voice instructions was actually turned off (not by me!). All working fine now.
  • YamFazManYamFazMan Posts: 17,420
    Superusers
    edited September 10
    Hi
    @Jack4965
    You're welcome, glad you're sorted :)

    Stay Safe... ATB YFM
  • Jack4965Jack4965 Posts: 4 [Apprentice Traveler]
    Unfortunately I again had no voice instructions or alerts on my way home yesterday. I have checked and both sound and voice instructions are turned on. It’s just under a month old so I’m thinking to return it for a replacement unless I’m missing something ?
  • YamFazManYamFazMan Posts: 17,420
    Superusers
    Hi
    @Jack4965
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM
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