Whats is Error 0 on Uconnect 5 — TomTom Community

Whats is Error 0 on Uconnect 5

RodcPalmerRodcPalmer Posts: 2 [Apprentice Seeker]
My Uconnect 5 reads the USB for updates but fails to update with message Error 0
I have tried using a different USB stick but get the same error.
Now my device has No Maps on it at all.
How can I install the maps and get my device working again.

Best Answer

  • RodcPalmerRodcPalmer Posts: 2 [Apprentice Seeker]
    Accepted Answer
    Thank you for the reply. I managed to get the update to work by choosing only the oceania map. There was also Australia and New Zealand, but I did not select these two.

Answers

  • VikramKVikramK Posts: 10,933 Moderator
    Hi @RoadcPalmer

    Welcome to the community! I already see an active map of Oceania. If the device does not have any maps then it should be offered as and updates in TomTom HOME.

    Adding a helpful article link- https://help.tomtom.com/hc/en-gb/articles/360013901640

    Regards, Vikram
  • RodcPalmerRodcPalmer Posts: 2 [Apprentice Seeker]
    Accepted Answer
    Thank you for the reply. I managed to get the update to work by choosing only the oceania map. There was also Australia and New Zealand, but I did not select these two.
  • mulleymulley Posts: 1 [New Seeker]
    appears that i have downloaded oceanie new zeland and australia maps, onto my usb device stick and when i tried updating my uconnect 5inch satnav it comes up with error 0.
    and now has only New Zeland maps
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