GO Professional 520, won't turn on

icesteel_2000

I updated my device over the weekend and came to use it on Monday morning, it wll not turn on properly and displaying a screen which is suggesting to connect to a PC. Any help would be appreciated

VikramK

Hi @icesteel_2000
Welcome to the community!

Could you try the recovery mode as described in the video below-


Thanks, Vikram

icesteel_2000

Tried that, the device just turns on and off. Does not enter recovery mode

VikramK

Hi @icesteel_2000

Could you send me the serial number of your device through a private message, please?

I would also recommend that you report this to our customer service team.

Thanks, Vikram