GO Professional 520, won't turn on

icesteel_2000
Registered Users Posts: 2 
Novice Seeker

Novice Seeker
I updated my device over the weekend and came to use it on Monday morning, it wll not turn on properly and displaying a screen which is suggesting to connect to a PC. Any help would be appreciated
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Answers
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Hi @icesteel_2000
Welcome to the community!
Could you try the recovery mode as described in the video below-
Thanks, Vikram
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Tried that, the device just turns on and off. Does not enter recovery mode0
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Hi @icesteel_2000
Could you send me the serial number of your device through a private message, please?
I would also recommend that you report this to our customer service team.
Thanks, Vikram
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