Voices and downloads

DICKAB
DICKAB Registered Users Posts: 2
New Seeker
I lost all voices in my Tom Tom 1525. Also I purchased a voice and do not see that download. HELP PLEASE!!!

Best Answer

Answers

  • DougLap
    DougLap Posts: 10,050
    Superuser
    Hi @DICKAB

    Hopefully @VikramK will pick this up and respond. Look back here tomorrow.

    Doug
  • OCAFOR
    OCAFOR Registered Users Posts: 5
    New Seeker
    Lost voices after buying new device, Can someone please sort this out?
    Many thanks.
  • VikramK
    VikramK Administrators Posts: 14,321
    Moderator
    Hi @OCAFOR
    Celebrity voices have been discontinued, they cannot be activated on the account.
    Are you looking for a computer voice?
    'Serena' or 'Malcolm'

    Thanks,
    Vikram.
  • OCAFOR
    OCAFOR Registered Users Posts: 5
    New Seeker
    No I am looking for the Yoda I had already bought, if I had wanted a computer voice I could have already installed that. How do I get the voice from the older device to the new one please?
  • kieron
    kieron Posts: 548
     Superuser
    Hi there @OCAFOR -
    (Same reply to your other posting under GO Discover and GO Expert)

    The paid for voices you had on your previous device don’t automatically get transferred to a newly purchased model. Hopefully @VikramK will have a look at your account to see if they are compatible and possibly able to transfer them to your new TomTom if it’s on the same account.