How do you report a traffic camera?

cbs
cbs Registered Users Posts: 4
Apprentice Seeker
The new version has lost the option to add traffic cameras - or I can't find the function?

Answers

  • Lochfrass
    Lochfrass Posts: 17,751
    Superuser
    gq1ojycnstju.jpg

    Or do you mean permanently installed cameras in places where you are currently not?
  • cbs
    cbs Registered Users Posts: 4
    Apprentice Seeker
    After upgrading my app - this feature of the user interface is missing, although I am still getting speed camera warnings.
    Is there configuration to turn this feature back on?
  • lampard
    lampard Administrators Posts: 5,959
    Moderator
    Hi @cbs

    Can you please mention the App version installed on your phone?

    Regards, lampard
  • cbs
    cbs Registered Users Posts: 4
    Apprentice Seeker
    App Version 2.3.2
    Navigation App20.1.810 (3404)
    Australia15464

    The warnings for Fixed and Mobile cameras are working - just no camera add button on the user interface?
    See below;

    1201ruhop1it.jpg
  • lampard
    lampard Administrators Posts: 5,959
    Moderator
    edited November 2020
    Hi @cbs

    I'm not able to reproduce this since I can see the 'add camera' button, see below: (Note: To report a speed camera, you must be connected to TomTom services and logged in to your TomTom account.)
    r7660epwc1b5.jpg
    Can you reset the app from settings and see if it's the same after that? Also, do you see the option for reporting speed camera after pressing the chevron like below?
    m9zifyjriwp9.jpg
    Regards, lampard