How do you report a traffic camera? — TomTom Community

How do you report a traffic camera?

cbscbs Posts: 4 [Apprentice Seeker]
The new version has lost the option to add traffic cameras - or I can't find the function?

Answers

  • LochfrassLochfrass Posts: 15,485
    Superusers
    gq1ojycnstju.jpg

    Or do you mean permanently installed cameras in places where you are currently not?
  • cbscbs Posts: 4 [Apprentice Seeker]
    After upgrading my app - this feature of the user interface is missing, although I am still getting speed camera warnings.
    Is there configuration to turn this feature back on?
  • lampardlampard Posts: 5,394 Moderator
    Hi @cbs

    Can you please mention the App version installed on your phone?

    Regards, lampard
  • cbscbs Posts: 4 [Apprentice Seeker]
    App Version 2.3.2
    Navigation App20.1.810 (3404)
    Australia15464

    The warnings for Fixed and Mobile cameras are working - just no camera add button on the user interface?
    See below;

    1201ruhop1it.jpg
  • lampardlampard Posts: 5,394 Moderator
    edited November 2020
    Hi @cbs

    I'm not able to reproduce this since I can see the 'add camera' button, see below: (Note: To report a speed camera, you must be connected to TomTom services and logged in to your TomTom account.)
    r7660epwc1b5.jpg
    Can you reset the app from settings and see if it's the same after that? Also, do you see the option for reporting speed camera after pressing the chevron like below?
    m9zifyjriwp9.jpg
    Regards, lampard
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