no update available — TomTom Community

no update available

Sietze_BoschSietze_Bosch Posts: 2 [Apprentice Traveler]
edited September 8 in MyDrive Connect
Dear people,

I renewed my subscription to live traffic and speed cameras for my Trucker 6000, serial number Z4xxxxxxx13x2, Order # 41xxxxxxx51 on 08/30/2020.

In MyDrive Connect there is, to date, no update available to renew these services on my Trucker 6000. I paid 54.98 Euro for this!

The problem is that MyDrive Connect does not show updates for the renewed subscriptions and therefore I cannot renew them. That's why resetting my Trucker 6000 makes no sense.

What do I have to do to get this done?

Thanks in advance.




Mod edit: Please don't post private or personal information on a public forum. Thanks!

Best Answer

Answers

  • Sietze_BoschSietze_Bosch Posts: 2 [Apprentice Traveler]
    Dear Vikram,

    Thanks for your advice! I have since been in contact with customer service.

    This solved the problems with updating my TomTom.

    Sincerely,

    Sietze van den Bosch
    The Hague, the Netherlands
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